Overview
The UAE has a dynamism in business and information silos may slow it down. Eros Crossroad Eros Group has developed a secure online hub called Eros Crossroad that links its whole system of staff, partners, and managers. The portal integrates HR, B2B services, real-time data and internal communication in one, encrypted space.
Eros Group at a Glance
Company Background
One of the oldest companies operating in the UAE, Eros Group has established a name in the country as a technology and home solutions company. It collaborates with international brands and operates in various industries such as consumer electronics, IT, home appliances and mobile lifestyle products.
Product Segments
- Entertainment and Electronics- televisions, speakers, personal audio.
- Home Services – fridges, air conditioners and washers.
- IT, Networking, Laptops, accessories, network hardware.
- Mobile Lifestyle smartphones, gadgets, wearables.
UAE Presence
The country has a large network of retail shops, service centres and distribution centres of Eros Group. Continuous investment in online systems led to the emergence of Eros Crossroad.
Careers & Compensation
| Position | Monthly Salary (AED) | Benefits Example |
| Sales Executive | 4,000 – 6,000 | Commission, staff discounts |
| Customer Service Agent | 3,500 – 5,000 | Annual leave, medical cover |
| Merchandiser | 3,000 – 4,500 | Transport allowance, staff discounts |
| Technical Support Tech | 4,500 – 6,500 | Overtime pay, training opportunities |
| Store Assistant | 3,000 – 4,000 | Accommodation or leave allowance |
| Logistics Coordinator | 4,000 – 5,500 | Transport allowance, health insurance |
| Marketing Specialist | 6,000 – 8,500 | Event participation, performance bonuses |
| IT Support Engineer | 6,500 – 9,000 | Project incentives, technical training |
| Financial Officer | 7,000 – 9,500 | Certification bonuses, annual bonus |
| Retail Store Manager | 10,000 – 14,000 | Car allowance, performance incentives |
What does Eros Crossroad do?
Central Communications
An interactive dashboard brings together announcements made by the company, policy, and event updates to keep the employees and partners up to date.
B2B Services
Dealers and corporate clients can:
- Shopping for existing products.
- Check the live availability of stock.
- Place and track orders
- Payments and access invoices.
Employee Self-Service
Staff members can:
- Download pay slips
- Request leave or training
- View internal job postings.
- Check performance reviews
Eros Group Careers – Salary Overview
| Position / Role | Monthly Salary (AED) |
| Showroom Consultant | 4,000 – 5,500 |
| Service Desk Executive | 3,800 – 5,000 |
| Delivery Supervisor | 3,500 – 4,800 |
| Systems Support Analyst | 6,000 – 8,500 |
| Field Maintenance Technician | 5,000 – 7,200 |
| Stock & Logistics Planner | 4,500 – 6,000 |
| Supply Chain Coordinator | 6,200 – 8,000 |
| Quality & Safety Inspector | 5,200 – 7,000 |
| Digital Campaign Strategist | 8,500 – 12,500 |
| Finance Planning Manager | 9,000 – 13,000 |
| Talent & Culture Manager | 7,500 – 10,500 |
| Business Operations Director | 11,500 – 16,500 |
| Regional Commercial Head | 13,000 – 18,000 |
Features in Depth
Employee Tools
- A payroll and policy documents portal where employees can access their documents and information securely.
- In-house transfers and in-house training.
- Skills development in the form of webinars and workshops.
Partner Tools
- Account data in customized dashboards.
- Live sales and inventory availability.
- Simple order placement on the Internet with immediate confirmations.
Communication & Collaboration
- Single announcements board.
- Safe department to department communication.
- The alerts for future campaigns or promotions.
Accessing the Portal
Login Steps
- Open the site https: crossroads.erosgroup.ae.
- Type in your user name and password.
- Full two-factor validation when asked.
- Get to HR, sales, inventory and partner tools using the dashboard.
Account Setup
New users are granted credentials by HR or IT. This is to make sure that only people who are authorized can access it.
User Experience
The dashboard contains quick links, a search bar of the resources and works better on desktop and mobile browsers.
Benefits of Eros Crossroad
- Real-time data allows fast decision-making by the managers.
- Increased output – a single platform for all tools is time-saving
- Greater security, Data encryption and role-based security allow sensitive data to be preserved
Security and Privacy
- Payroll, contracts and sales data encryption to the end.
- Role visibility such that everyone is only shown what is relevant.
- Periodic compliance audits of the system.
Support and Troubleshooting
Common Issues
- Lost password, forgot password, Reset Password or contact the IT.
- Account lockout → wait till it is automatically reset or get an administrator.
- Slow loading, Lock, verify connection or change browsers.
Support Channels
Telephone, email communication and (where available) live chat with the IT support team at Eros Group.
Future Roadmap
- Demand prediction and workflow automation through AI.
- Improved business-to-business functions such as real-time shipment visibility and inventory warning.
- Further innovation as Eros Group expands its digital ecosystem.
Conclusion
Eros Crossroad is not an intranet, but it is the digital backbone of Eros Group. The platform allows employees, managers, and third-party providers to be empowered through the combination of HR self-service, partner tools, real-time data, and secure communication. Eros Crossroad will continue to be even stronger as AI and new features emerge in the future.
Frequently Asked Questions
What is Eros Crossroad?
It is the secure online platform of Eros Group that integrates HR tools, partner services, real-time data and communication of the company in a single platform.
Who can use the portal?
Eros Group issues login credentials to authorized employees, managers, distributors and corporate clients.
What can the employees do within the portal?
They can download their payslips, leave requests, training schedules, internal job applications, and company announcements.
What are the advantages of B2B partners?
Dealers and distributors receive live product catalogues, inventory and track order, payment history and clear billing.
Is the system secure?
Yes. It employs encryption, two aspects of authentication and role-based authorization to protect sensitive data.
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